When I assume...

We often assume that we know what the other person means, when we filter what we hear and distort it to something that is true to us, and that fits with our understanding and beliefs.

‘Not being heard’ vs. ‘Not feeling heard’

There is a distinct difference between these two which is important to understand - your response might depend on it!

Renny Slade3 February 2021#thewiselearner, #communication, #communicationcoach, #beingheard, #listeningtounderstand, #beaware, #breatheComment

Brussel sprouts and miscommunication

We often hear the words someone is saying, but we attach our own meaning to these words. How well do you listen? I mean: really, really listen?

Renny Slade7 October 2020#thewiselearner, #communication, #communicationcoach, #miscommunication, #listeningtounderstandComment

What on earth just happened?

That conversation just went completely off track…. Why?